We are pleased to offer free delivery on our cat trees to most UK postcodes. Due to carrier surcharge there may be an extra cost for delivery to parts of the Highlands and Islands.
Klimbers are dispatched within 2 to 3 weeks of ordering and in extreme circumstances, if this is not possible, we will contact you to advise an estimated dispatch date. You will receive email notification of the dispatch of your Klimber.
Delivery is via D.H.L. ‘NEXT DAY’ service to ensure that your Klimber arrives in perfect condition and as quickly as possible. D.H.L. will send a text message to your mobile telephone number to confirm that they have your order and, on the morning of delivery, another text message giving you a one hour time slot when the driver will arrive.
Climbers are shipped in strong packaging and require partial re-assembly upon receipt. Re-assembly normally takes just a few minutes. Full instructions are provided with the delivery and we are contactable by phone if you need any further help.